The Americans with Disabilities Act (ADA) requires state and local government to take steps to ensure that their
communications with people with disabilities are as effective as communications with others. The effective communication requirement applies to all members of the public with disabilities, including job applicants, program participants, and even people who simply contact state or local government agencies seeking information about programs, services, or activities.
Additionally, the HCRMA ensures its programs will be conducted, and its facilities operated, in compliance with all non-discriminatory practices and requirements imposed by or pursuant to 49 Code of Regulations (CFR) Part 27, 28 CFR Part 35 and 42 USC §12101-12213.
AUXILIARY AIDS AND SERVICES REQUEST
ADA requires government entities to make appropriate auxiliary aids and services available to ensure effective communication when a person with a disability requests it at no cost to the person making the request. Auxiliary aids and services are devices or services that enable effective communication for people with disabilities. The following are examples of different auxiliary aids and services that may be used to provide effective communication with people with disabilities. Other auxiliary aids and services not listed below may also be provided upon request.
qualified interpreters
notetakers
screen readers
computer-aided real-time transcription (CART)
written materials
telephone handset amplifiers
assistive listening systems
hearing aid-compatible telephones
computer terminals
speech synthesizers
communication boards
text telephones (TTYs)
open or closed captioning
closed caption decoders
video interpreting services
videotext displays
description of visually presented materials
exchange of written notes
TTY or video relay service
email
text messaging
instant messaging
qualified readers
assistance filling out forms
taped texts
audio recordings
Braille materials
large print materials
materials in electronic format (compact disc with materials in plain text or word processor format)
If you would like to make a request for auxiliary aids and/or services, please complete form and email 96 hours before scheduled event to ADA@HCRMA.NET.
DENIAL OF REQUEST
The HCRMA is required to provide effective communications with people with disabilities except where it can show that providing effective communication would fundamentally alter the nature of the service or program in question or would result in an undue financial and administrative burden.
The decision to deny a request will be made only after consideration of the funding available in the current operating budget. If a request is denied because it results in an undue financial and administrative burden to the HCRMA, the HCRMA will take another action that will not result in an undue financial and administrative burden and would ensure that the individual with a disability receives the benefits or services provided.
Auxiliary Aids or Service Request Form (English) | (Spanish)
